Reservation Fee – A fee of $250.00 is required at the time of the reservation and is applied to the Rental cost.
Security Deposit – A Security Deposit of $500.00 is required at the time of Pickup. This Deposit is refundable within 7 days after the motorhome is returned in a clean, undamaged condition.
Cancellation Policy – Cancellation Policy – The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply: If you cancel within 33 days of the Pick Up date, you will lose reservation fee.
Travel insurance
We strongly recommend that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
Vehicle Pick Up & Return – Motorhome Pick Up is between 10 a.m. and 5 p.m. Monday through Friday, Saturday between 10 a.m. and 2 p.m. Motorhome return times are based on your pick up time. Unauthorized extensions will be charged $25 per hour late charge. There are no refunds for early returns. When motorhomes are returned the holding tanks must be empty with the valve cap off and both valve handles pulled out, or we will charge a $50 dump fee.
No Smoking/No Pets
Roof Access – Access to any motorhome roof is strictly forbidden. Renters are responsible for all roof damage.
Towing – Towing is only allowed with motorhomes equipped with factory installed hitches, for an additional daily fee. Wilson’s RV Rentals does not provide collision or liability insurance coverage of any type for any/all damages or injuries to any party by the towed object.
Maintenance Requirements – The customer is required to maintain fluid levels in both the engine and the power generator.
Generator – All motorhomes are equipped with generators. They are not necessary for normal vehicles operation. If the customer chooses to use the generator, a charge of $5 per hour (first 2 hours are free each day of use).
Payment – The total rental fee , plus an estimated mileage charge is collected when you pick up the unit. We accept Visa and Mastercard.
Motorhome Pick Up is between 10 a.m. and 5 p.m. Monday through Friday, Saturday between 10 a.m. and 2 p.m. Motorhome return times are based on your pick up time. Unauthorized extensions will be charged $25 per hour late charge. There are no refunds for early returns. When motorhomes are returned the holding tanks must be empty with the valve cap off and both valve handles pulled out, or we will charge a $50 dump fee.
We can arrange to pick customers up at the Kenai airport if necessary. We are approximately 3 miles from the Kenai airport and it's easier to catch a cab to our depot if your flights coincide with our office hours. We will make arrangements to meet you at the airport if you like.